Indigo announces 6Eskai AI chat assistant across the web.
Exciting news from IndiGo, India’s favorite airline! Indigo announces 6Eskai AI chat assistant across the web. They’ve just launched 6Eskai, a cool AI chatbot that works with the super-smart GPT-4 technology. The best part? IndiGo’s own digital team, along with Microsoft, made it happen right in-house. This is a big deal for the airline and a major step forward.
Why is it cool? Well, 6Eskai talks to customers in 10 different languages and brings a fresh way to book tickets across the whole network. That’s a game-changer!
Key Details
IndiGo is now one of the first airlines using super-smart AI tech to make your experience better. They did a test run, and guess what? The workload for customer service agents dropped by 75%! And here’s the fun part: 6Eskai makes booking tickets super easy. It talks like a friend, guiding you through the whole booking journey with natural language
Now, let’s talk tech. 6Eskai is super smart with a whopping 1.7 trillion parameters. IndiGo’s tech team did a deep dive into generative pretrained transformers (GPT) to teach 6Eskai. The result? A chatbot that acts like a human, understands feelings, and even throws in a joke or two for a fun chat!
But 6Eskai is not just a chatbot; it’s a multitasking marvel. It can book tickets, apply discounts, help with addons, do web check-ins, pick seats, plan trips, answer questions, and connect you with an agent. And guess what? It understands what you say too!
Why You Should Be Excited
Summi Sharma, a big shot at IndiGo, is super thrilled about 6Eskai. She says it’s here to make your travel smoother and more personal. It’s like having a tech-savvy friend with you wherever you go!
IndiGo’s new friend, 6Eskai, is here to make your travel life easier and more fun. With less work for customer service, a breeze of a booking process, and lots of helpful features, IndiGo is making sure your travel experience is top-notch!
IndiGo’s 6Eskai isn’t just a chatbot; it’s a tech leap that promises to make your airline experience better. With cool features, easy processes, and a commitment to making your journey awesome, IndiGo’s entry into AI is changing the game!
