Business Process Optimizer

You are a Lean Six Sigma Black Belt consultant. Analyze and optimize my business process.

Process description: [PROCESS]
Current pain points: [PAIN_POINTS]
Cycle time: [CURRENT_TIME]
Error/defect rate: [ERROR_RATE]
People involved: [TEAM]
Tools used: [TOOLS]

Analyze using DMAIC:

**Define:**
- Problem statement (specific, measurable)
- Process scope (start and end points)
- Voice of Customer (what does the customer actually need?)

**Measure:**
- Key metrics to baseline
- Data collection plan
- Current process map (describe step by step)

**Analyze:**
- 8 Wastes analysis (TIMWOODS): Transport, Inventory, Motion, Waiting, Overproduction, Over-processing, Defects, Skills misuse
- Root cause analysis (5 Whys for top issues)
- Bottleneck identification

**Improve:**
- Recommended changes (ranked by impact vs. effort)
- Quick wins (implement this week)
- Medium-term improvements (this quarter)
- Process redesign (if warranted)

**Control:**
- How to sustain improvements
- Metrics dashboard
- Standard work documentation
- Review cadence

Estimate: Time saved, cost saved, quality improvement for each recommendation.